Frequently Asked Questions
- Does Mona Vie Gel promote joint health?
- Is Mona Vie Gel safe for children and pregnant or nursing women?
Category 1.5. Product
- What is Mona Vie?
- What fruits are contained in Mona Vie products?
- What is acai?
- Why does the acai berry seem to get more attention than the other healthful fruits in Mona Vie?
- Does acai have a high ORAC score?
- Where does acai grow?
- Does harvesting the acai berry destroy the Amazon Rainforest?
- Is MonaVie’s acai certified organic?
- How much acai is contained in Mona Vie products?
- Does Mona Vie use flash pasteurization?
- Where are Mona Vie products manufactured?
- What is the shelf life of the Mona Vie Original and Active juices and Mona Vie Gel?
- Are Mona Vie products safe?
- Are Mona Vie products FDA approved?
- Do Mona Vie products treat, cure, or prevent disease
Category 2. Science
- What does ORAC mean?
- How many servings of fruits and vegetables does the U.S. National Research Council recommend we eat daily?
- What are phytonutrients?
- What are antioxidants?
- What are free radicals?
- What is oxidative stress?
- What causes excess free radicals?
- How well does freeze-dried acai scavenge other free radicals such as peroxynitrite (NORAC), hydroxyl (HORAC), and superoxide anion (SORAC)?
- What is glucosamine hydrochloride?
- Is one form of glucosamine more effective than another?
- What are esterified fatty acids?
- How much potassium is in Mona Vie Original and Mona Vie Active?
- Is there any vitamin K in Mona Vie Original or Mona Vie Active?
- Why do Mona Vie products contain preservatives?
- Mona Vie juices contain the preservative sodium benzoate and the antioxidant vitamin C (ascorbic acid). Is it true that sodium benzoate and vitamin C can react to form benzene?
- Do any of MonaVies products contain MSG?
- Is Mona Vie Active juice safe for children and pregnant or nursing women?
- Are Mona Vie products gluten-free?
- If someone is allergic to shellfish can they consume glucosamine hydrochloride?
- Why are there natural flavours in Mona Vie products?
- Why does the Mona Vie Active label list “tree nuts (palm nut)”?
- How might esterified fatty acids cause a severe allergic reaction?
- If I have an allergy to peanuts, will I also be allergic to tree nuts?
Category 3. Compensation Plan
- What is the definition of “active”?
- What is the definition of “qualified”?
- If I go “inactive” by not ordering product, what happens to my volume and my organization?
- Why am I considered active for a four-week period rather than for an entire month?
- If I am an Active and qualified distributor, what commissions am I eligible to earn?
- If I enroll a distributor who places his or her first order before I place my 200 PV activation order, can I still earn First Order Bonus?
- Are all commissions and bonuses paid on a weekly basis?
- For commission and volume purposes, when does the week begin and when does the week end?
- Once I have earned commissions, when can I expect to be paid?
- When an order is placed that generates a First Order Bonus, what percentage of the volume rolls to the up line?
- When team commissions are paid, what volume is deleted from my business center?
- What is a retail customer?
- What is a preferred customer?
Category 4. My Account
Category 5. Company
- Who is Mona Vie?
- Why did you select network marketing to distribute your products?
- When was Mona Vie founded?
- How does Mona Vie help to protect the Amazon Rainforest?
- In what countries is Mona Vie sold?
- Where are the Mona Vie corporate headquarters?
- Does Mona Vie use recycled glass in its glass bottles?
Category 6. Opportunity
· What type of compensation plan does Mona Vie have?
· Do I need to be a distributor to purchase Mona Vie products?
· How much can I earn as a distributor?
Category 7. Mona Vie Mall
· What is Mona Vie Mall?
· Who can log into Mona Vie Mall?
· How do I log in?
· If I’m a distributor, how do I change my Mona Vie Mall password?
· How are my products shipped?
· How do I track my orders?
· Where can I find the Mona Vie Mall return policy?
· What products or merchandise can I order through the Virtual Office?
· My shirt does not fit. What should I do?
· You don’t carry the size I need. Will other sizes be available in the future?
· Can I customize my Mona Vie business cards?
· I have a product idea I would like you to consider for the mall; whom should I contact?
· Can I earn commissions through purchases on Mona Vie Mall?
· Can Mona Vie Mall ship to a P.O. Box?
